There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

An Amazon customer scammed the company out of at least $372,359 in a refund scam that involved sending back cheap or broken items, authorities said. The Wisconsin man is accused of running the scheme ...

Read on to find out how this Amazon scam works and how you can spot, avoid and report it. The caller will most likely know ...

People who shop online with Amazon have been given an alert to be aware of when answering the phone. There is a genuine trick ...

KNOXVILLE, Tenn. (WATE) — A complicated new scam cost a Knoxville woman her life savings. Colleen depends on Amazon to do most of her shopping. When she received two identical $74 charges on her ...

Amazon has warned that scammers are monitoring customer complaints in social media posts and comments. Crooks then reach out to you. AARP is seeing an uptick in complaints from consumers who have been ...

LOUISVILLE, Ky. (WDRB) -- Reaching customer service agents can be tough since many companies don't even list phone numbers anymore. Now, Amazon has released a warning about a new surge in fake ...

AUSTIN, Texas - A new phone scam is targeting people who shop on Amazon. The call seems like it could be from the online retail giant, but it's really from a scammer. What we know If you've bought ...

CINCINNATI — Reaching customer service can be a challenge as many companies no longer list phone numbers. Now, Amazon has issued a warning about a significant increase in fake customer service lines.