SANTA CLARA, CA--(Marketwired - March 20, 2018) - Avaya Holdings Inc. (AVYA) today announced the launch of a new Master Agent program focused on accelerating sales of Avaya cloud to small through ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced an enhancement to Avaya OneCloud™ to ...

Google has unloaded a number of goodies all over the map (including another direction for Google Maps), and wedged in there is one in which no one will need a map or even leave the house. Developed in ...

Cloud communications provider Avaya has announced an update to its Avaya OneCloud platform, in which its Virtual Agent is available as a ready-to-deploy, turnkey, configurable service. This would let ...

Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in ...

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Telecom Consulting Group (TCG), a leading National Master Agency, and Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and ...

As more companies begin to consider utilizing remote agents to complement its bricks-and-mortar contact center force, the onus is on the vendor community to provide the technology and infrastructure ...

Avaya today announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya's expertise in customer engagement technologies with Google's ...

Networking supplier Avaya has deployed a dedicated version of its contact centre agent desktop for Google Chromebooks, intended to make contact centre operations simpler, more flexible and more ...

Google and Avaya are chasing companies seeking to install or upgrade call center systems, promising them easier and more affordable deployments via Chromebooks and a WebRTC interface to the Avaya ...

Today Jacada and Avaya announced that they are entering into a joint marketing agreement. Avaya is going to be offering several key Jacada tools to their global customer base of (mainly) large call ...

Avaya OneCloud™ Experience Platform Enables Businesses to Elevate their Customer Experience in Just a Few Minutes RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)-- Avaya (NYSE: AVYA), a global leader in ...