The National Financial Ombud Scheme (NFO) announces a sharp rise in digital banking fraud complaints, with cases surging from 1,436 between January and May 2024 to 2,483 during the same period in 2025 ...

Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp down. The Financial Ombudsman Service (FOS) recorded 46,300 complaints ...

The financial industry ombudsman has revised its terms of reference, allowing it to tackle systemic issues. The Ombudsman for Banking Services and Investments announced that, following an extensive ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Up to three quarters of APP fraud cases referred to the ...

You have a dispute with your bank and you couldn't settle it alone? You can enter the bank ombudsman. It shall seek, within a short period of time, solutions to resolve the dispute. Here's the ...

The Banking Ombudsman Scheme has welcomed today’s announcement by banks that they will crack down on scams. Banking Ombudsman Nicola Sladden said the scheme had been calling for stronger consumer ...

TORONTO, Nov. 01, 2024 (GLOBE NEWSWIRE) -- Starting today, the Ombudsman for Banking Services and Investments (OBSI) will serve as Canada’s sole, designated External Complaints Body (ECB) for banking.

The Banking Ombudsman Scheme is adding another director to its board and at the same time replacing two departing directors. Hon Heather Roy will become the board’s second independent director - along ...

A proposal in the state legislature would create a position dedicated specifically to working with customers affected by bank mergers. The bank merger ombudsman role was proposed, according to banking ...

The Financial Ombudsman Service had faced a crackdown in the last year. Complaints to the banking ombudsman have tumbled in the three months to September 2025 after the Treasury launched its own clamp ...