Forbes contributors publish independent expert analyses and insights. The author of many tech books, Michael Ashley covers AI and Big Data. If you’re anything like me, your phone rings all day with ...

Wouldn’t you hate it if you had a customer service job that turned into a sales job? The employee in this story sure did! Thankfully, there wasn’t a quota involved for sales, just a requirement to ...

These practical cold calling tips will help you and your team hit quotas early, maximize your time, and get better results. I understand why some people are too afraid to make cold calls — it’s hard, ...

Pegasus spyware infiltrates mobile phones to extract data or to activate a camera or microphone to spy on the owner - Copyright AFP Michal Cizek Pegasus spyware ...