Cable service provider Comcast doesn’t have the best reputation for customer service. The company’s rankings in the latest American Customer Satisfaction Index still tr a il those of competitors AT&T ...

Comcast opened a major call center on the northwest side Thursday, meant to provide support to customers, including Spanish-language users via online and social media. The 100,000 square foot facility ...

While some Comcast call center agents focus on sales calls or assisting customers with billing issues, others dedicate themselves solely to helping customers with disabilities navigate technology. At ...

Cable-television operator Comcast says it will hire 50 full- and part-time workers at its Enfield call center to beef up promotion of its cable TV, Internet and phone services and to keep service in ...

LYNNWOOD – Comcast has opened a new regional headquarters and call center in Lynnwood that will work with call centers in Everett and Fife to deal with its 1.2 million customers in Washington state.