Next time you are having a conversation with someone, notice how much of the content is communicated without words. Let’s say your boss calls you to her office, hands you your evaluation report, and ...
We all have an internal list of those we still don't understand, let alone appreciate. We all have biases, even prejudices, toward specific groups. In our workshops we ask people to gather in pairs ...
Some crises can require more attention and sensitivity when crafting, targeting, and delivering information about it. That’s especially true with crises that involve or affect different cultures, ...
Why do so many global projects falter? Often, it isn’t because executives misread market data or underestimate competitors; it’s because they misread each other. Cross‑cultural communication is less ...
During a recent virtual project review, a team of managers from across three continents gathered to discuss progress on a global initiative. Midway through the meeting, the project lead from Germany ...
Leaders often miss the hidden co-cultures shaping how messages land, why people hold back, and how misread culture weakens ...
Opinions expressed by Entrepreneur contributors are their own. As workplaces become more diverse and more companies do business globally, the opportunities for cultural missteps are also increasing.
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