If you want to hone in on the idea of a business being all about the customer experience, consider the mantra that DHL Supply Chain’s Dave Ames explained to Farmer School students during a Supply ...

Personalization isn’t just for B2C anymore. While consumer brands have long mastered the art of tailoring experiences, B2B players are now facing rising expectations from their customers and partners ...

In today’s rapidly evolving and uncertain business landscape, CEOs are increasingly relying on their C-suites for profitable growth, with 62% citing this as a top priority in Gartner’s 2024 CEO survey ...

Customer experience, or CX, has always been not only a focus of much corporate attention but also the differentiating factor of most successful organizations. What has changed in recent years is the ...

What were considered black swan events on a global scale some time ago have now become commonplace in supply chain management as we continue to navigate geopolitical complexities and trade disruptions ...

PALM BEACH GARDENS, Fla., April 30, 2025 /PRNewswire/ -- Carrier Global Corporation (CARR) (NYSE: CARR), global leader in intelligent climate and energy solutions, has been named a finalist in the ...

MINNEAPOLIS--(BUSINESS WIRE)--Inspectorio, the leading global supply chain solution provider for sourcing, sustainability, compliance, and quality, today announced that Centric Brands, LLC will ...