Dynamics — Microsoft’s combination customer relationship management and enterprise resource planning platform for sales, service, project management and operations — isn’t just for large organizations ...
Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...
Business marketing teams who want to come up with new campaigns will soon be able to use new AI features with the Microsoft Dynamics 365 Customer Insights platform, with some assistance from startup ...
Microsoft offered a glimpse of the metaverse in the enterprise Tuesday at its Virtual Ignite conference with the announcement of Mesh for Teams and Dynamics 365 Connected Spaces. Mesh for Teams ...
BlackLine BL recently announced that it has integrated Microsoft MSFT Teams. It also introduced new capabilities to its Microsoft Dynamics 365 (D365) Connector. The enhancements will help customers ...
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