Fake reviews and bots can greatly undermine consumer trust and impact brand reputation. A 2023 BrightLocal report indicated that 98% of consumers read online reviews, and unfortunately, 42% have seen ...

Consumers, rejoice: Mozilla Firefox is testing a feature that will detect and identify fake reviews left on products on ecommerce sites like Amazon, and automatically re-adjust scores after their ...

What was once a simple signal for trust has become a place where potential customers feel like they have to keep a watchful ...

The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has put merchants, service providers and ...

The proliferation of online reviews has transformed consumer decision-making, yet it has also given rise to sophisticated schemes of fake review generation and spam. Researchers have developed a ...

On the battlefield of online reviews, it’s AI vs. AI. Generative artificial intelligence that can spit out human-sounding reviews is being met by AI trained to detect fake reviews. It’s the kind of ...

Getting your Trinity Audio player ready... The emergence of generative artificial intelligence tools that allow people to efficiently produce novel and detailed online reviews with almost no work has ...

If you are planning to shop for the holidays coming up soon, you might want to be careful about fake reviews. Fake reviews are a serious problem for online retailers like Amazon because they can ...

If you have been scammed by online reviews on websites like Amazon.com Inc. (NASDAQ:AMZN), Best Buy Co Inc. (NYSE:BBY), or Walmart Inc. (NYSE:WMT), Mozilla Firefox is here to save you. What Happened: ...

Around 8% of the 31.1 million reviews submitted to Tripadvisor in 2024 were fake, according to the company's "Transparency Report 2025." That's more than twice the number detected in 2022, according ...

Firefox will have a built-in ‘fake reviews detector’ — Amazon is in trouble Credit: Photo Illustration by Omar Marques/SOPA Images/LightRocket via Getty Images Mozilla, the company that owns Firefox, ...

Are product- and service-rating services destined to be overrun by fake reviews? Not if Cornell University has anything to say about it. School researchers have developed software they say can detect ...