Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Consumers have become accustomed to self-service kiosk technology in a range of venues, from ATMs to movie theaters to restaurants. Many large quick-service and fast-casual chains, such as McDonald’s, ...

Starbucks is introducing self-service kiosks in Korea and Japan, marking the first time the brand has used machines to serve customers. Starbucks Korea announced Monday that it will begin installing ...

From improving customer experience to supporting regulatory compliance,  kiosks with ID scanners offer measurable advantages ...

QSRs are increasingly embracing the use of kiosks to enhance the customer experience and streamline operations. These self-service terminals allow customers to independently browse menus, customize ...