Throughout our lives, we inevitably interact with various government agencies for numerous reasons, including obtaining a marriage license, changing schools, registering a vehicle, obtaining a fishing ...
FormFest 2024, one of several recent Beeck Center efforts to support government agencies in the age of digital services, showcased several endeavors by state government and the Center itself to make ...
Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Earlier this year, I watched a friend try to file for a ...
Satisfaction with federal government services is at a seven-year high, according to a new government-focused study released by the American Customer Satisfaction Index on Tuesday. Now at 69.7 out of ...
The government is pushing the idea of using more digital tools and artificial intelligence (AI) to improve the efficiency of the public sector. The new digital strategy for public services involves ...
Digital services can enhance government efficiency, improve service delivery, and create new opportunities for innovation. A key focus of the World Bank is advancing digital public infrastructure (DPI ...
BLUE BELL, Pa., Sept. 3, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has been named an Innovator in Avasant's State and Local Government Digital Services 2025 RadarView™. The annual report, published by ...
The past 12 months has seen a number of significant milestones in digital government. Here are Computer Weekly’s top 10 government IT stories of 2025 ...
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