If you ask the average American citizen to cite organizations that embody innovation and remarkable customer experiences, Apple, Google, and Amazon are far more likely to be named than the U.S.

It’s no secret that this country is politically polarized, and with this divisiveness comes a lack of trust in government — especially at the federal level. Constituent trust in government grows, ...

Major shifts are happening in front of our eyes. The COVID-19 pandemic upended government processes and everyday lives. Though most cities and states are well on their way to reopening, some shifts ...

Nearly 45 years ago, I paid a visit to a fertilizer plant in Chengju, South Korea. The low-slung, dingy gray facility had been built with U.S. assistance a quarter of a century earlier. The equipment ...

As I have written previously, both in FCW and elsewhere, the potential benefits of government reorganization also come with substantial risks. Reorganization rarely makes government measurably cheaper ...

What’s it like to develop a new technology and partner with the government to solve a massive public health crisis? In early 2020, I was just starting a new job as president at a little-known ...

Flint. What is it about this unfolding tragedy that is so painfully compelling? How is it that so many people at so many levels of government did not do nearly enough to protect the public, especially ...

The coronavirus has dramatically altered the work environment. Across the nation, in government and in the private sector, tens of millions of employees are now working remotely full-time. Many ...

Former GDS director Paul Shetler is now pioneering the Australian government's work on digital transformation, with lessons learned from his UK experience helping to shape thinking. Our job is to ...

Kevin Cucuel is a Business Development Manager for State and Local Government at CDW-G. With a passion for technology and customer service, Kevin focuses on aligning CDW's strengths to our customer's ...

A daily chronicle of creativity in film, TV, music, arts, and entertainment, produced by Southern California Public Radio and broadcast from November 2014 – March 2020. Host John Horn leads the ...