What are your assumptions about difficult people at work? Considering their possible motivations can change your perspective.

VERNON, BC, CANADA, July 18, 2023/EINPresswire.com/ -- Unfortunately, dealing with angry and abusive customers often comes with working in a call center, leading to ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Are you dealing with a challenging person at work, at home, or in another part of your life? It’s easy to let an unreasonable individual affect us and ruin our day. What are some of the keys to ...