Last year, my cousin Samm lost her fiancé Aaron, 27, in an unthinkable work accident. A stay-at-home mom of two young boys, she suddenly found herself thrust into the world of single motherhood ...

Saying you're sorry is never easy, but knowing what to say in response to an apology can be even trickier. Add in the lack of face-to-face communication that happens over text, and you've got yourself ...