The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Due to Windows authentication issues which has to do with a user account and password, when you attempt to establish a Remote Desktop connection to a remote Windows-based machine, to remotely logon to ...

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...

We’ve all gotten that text or phone call, asking for help with a Windows computer. And sometimes an in-person tech support visit isn’t in the cards, making remote access to the PC the only viable ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...