The holiday shopping season is done, and for those gifts that didn't quite land, it's holiday return season. It's a time of ...

Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with ...

FOX Business correspondent Max Gorden explains how Happy Returns is using artificial intelligence to audit legitimacy of ...

About 72% of retailers now charge a processing fee, according to the National Retail Federation, while others are shortening ...

Everyday consumers are shoplifting, cheating on returns, and committing other "mini crimes" to get back at big businesses.

Autumn is an associate editorial director and a contributor to BizTech Magazine. She covers trends and tech in retail, energy & utilities, financial services and nonprofit sectors. Retailers expect ...

Retail return fraud is on the rise, and companies are watching closely as many consumers have until the end of January to send back unwanted holiday gifts. Retailers expect 16.5%, or $24.5 billion ...

Retailers are bracing for a record wave of merchandise boomeranging back to stores and warehouses, with returns expected to ...

The busy return season following the winter holidays is here, and retailers are on high alert for the array of return scams that are likely to impede their profits. Return fraud is a major concern for ...

Retailers are losing millions of dollars to fraud, including a case involving a Northfield-area man who’s expected to plead ...

While you may notice that some stores are letting you keep your returns under so-called "keep it" policies that help them defray costs, others are beginning to crack down on those very same return ...

As retailers tried to win shoppers and boost sales in recent years, they made their online return policies more lenient than ever. But those changes have come at a cost. As more consumers shop online ...