Thousands report issues with Verizon services. Discover the details of the recent outage affecting mobile connections.

Verizon is offering a $20 account credit to wireless customers affected by Wednesday’s massive long outage, which the company said was caused by a software update issue.

According to DownDetector, more than 200,000 outages were recorded by Verizon customers over the last 24 hours, with many of those outages reported in major cities, like New York, Atlanta, Houston, Mi...