The latest voice deepfake detection software added to the Zoom Marketplace is zero-shot tech from OmniSpeech, which seeks ...

Zendesk and Zoom each announced updates to their AI-powered contact center solutions last week, including automated agents. Zendesk introduced omnichannel AI assistants through a partnership with Poly ...

Cloud-based telephony adoption is accelerating as enterprises move toward unified platforms that streamline voice, video and collaboration. Zoom Communications ZM is emerging as a key beneficiary ...

As promised last fall at its Zoomtopia user conference, video collaboration provider Zoom today brought its Zoom Voice cloud phone system to market, along with other previously announced features and ...