I recently set out on a journey to design what an ideal chatbot conversation should feel like. That made me pause and ask a bigger question — what makes a natural conversation in the first place? To ...

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations ...

Meta will soon use what people tell its artificial intelligence chatbot to get even better at selling them things.The company said on Wednesday that users’ chats and interactions with Meta AI will ...

Are chatbots poised to take coaching out of the hands of leaders and professionals? As a psychologist, leadership coach and aspiring futurist, I’d say “not yet” and perhaps even “not for the ...