One game doesn't make a career and shouldn't cause the Cleveland Browns to change any plans regarding the quarterback position, at least not yet. With his outstanding performance against the Tennessee ...

Don't let the final nine-point margin fool you, the Charlotte Hornets got dismantled by the one-win Indiana Pacers last night. That makes two games the Hornets have had against teams that came in with ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

For many administrators, ourselves—both retired school leaders—included, the thought of having a difficult conversation with an employee to discuss poor performance or unprofessional behavior is ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more ...

You've likely conducted many performance reviews and been the subject of many more. How much time do you put into your employees’s performance reviews? Do you consider the process merely a formality?