Business cloud software company Infor has announced the release of its new Enterprise Automation Solution, as well as its new Developer Program and Developer Portal. The news coincided with Infor ...

Infor is doubling down on the Asia-Pacific region as a key growth engine by leveraging its deep expertise in building software for the manufacturing sector and embedding artificial intelligence (AI) ...

Customer impact. Contact center leaders gain unified platform for efficiency and agent empowerment. RingCentral, Inc. acquired CommunityWFM on Sept. 8, 2025, adding AI-powered workforce management ...

“For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation,” said Sheila McGee-Smith, President and ...

Aug 27 (Reuters) - Amazon.com (AMZN.O), opens new tab will extend its corporate staff programs, including pay structure and benefits, to U.S. corporate employees at its Whole Foods chain of ...

Frozen feud: How Trump and the Supreme Court helped put historic Whole Foods union bid on ice On January 27, workers at a Philadelphia Whole Foods voted to become the first store in the Amazon-owned ...

Companies embrace software innovations like AI to take quicker actions based on real-time insights about skills, while self-service decreases costs, new research says The ISG Buyers Guides™ for ...

Enterprises are transforming workforce management with software that uses AI and automation to address labor challenges and opportunities, according to new research from global AI-centered technology ...

Companies embrace software innovations like AI to take quicker actions based on real-time insights about skills, while self-service decreases costs, new research says Enterprises are transforming ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Section 1. Purpose. To maximize my Administration’s historic investments in America’s reindustrialization and economic growth, my Administration will fully equip the American worker to produce ...

Dense and chewy are the words that describe the recent Infor analyst event in Manhattan last week. It seemed as if every Infor executive was chomping at the bit to share with us their content-heavy ...